Privacy Policy
Last updated: September 2025
Overview and Jurisdiction
MVP Opus is a Maryland limited liability company ("Company," "we," "us," or "our") committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Governing Law: This Privacy Policy is governed by Maryland state law and applicable U.S. state privacy laws (e.g., CCPA/CPRA, where applicable) and federal laws, and relevant data protection standards.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Complete our application questionnaire or contact forms
- Schedule consultation calls through our Calendly integration
- Make payments for deposits or services through Stripe
- Communicate with us via email, phone, or messaging platforms
- Provide project specifications, requirements, or feedback
Specific Data Types Collected:
- Contact Information: Name, email address, phone number, company name
- Business Information: Project descriptions, budget range, timeline requirements, technical specifications
- Payment Information: Credit card details, billing addresses (processed securely by Stripe)
- Communication Records: Email correspondence, call recordings, chat logs
- Assessment Data: Responses to our application questionnaire and qualification criteria
Information Collected Automatically
When you visit our website, we automatically collect:
- Device and browser information (IP address, browser type, operating system)
- Usage data through Google Analytics (pages visited, time spent, referral sources)
- Cookie data and similar tracking technologies
- Session recordings and heatmap data (where consent is provided)
2. How We Use Your Information
Primary Business Purposes
We use your information for the following business purposes:
- Service Delivery: Provide, maintain, and improve our MVP development services according to agreed specifications
- Project Management: Coordinate project timelines, deliverables, and communicate progress updates
- Quality Assurance: Evaluate project applications, assess technical requirements, and ensure service quality
- Payment Processing: Process deposits and final payments securely through our authorized payment partners
- Customer Support: Respond to inquiries, provide technical assistance, and resolve project-related issues
- Legal Compliance: Meet contractual obligations, comply with applicable laws, and maintain business records
3. Information Sharing and Disclosure
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information as necessary to provide our services and as described below:
Authorized Service Providers
We share limited information with trusted third-party service providers who assist in our business operations:
- Payment Processing: Stripe Inc. for secure payment processing (PCI-DSS compliant)
- Scheduling Services: Calendly for appointment scheduling and calendar integration
- Analytics: Google Analytics for website usage analysis (anonymized data)
- Email Services: Professional email service providers for business communications
- Cloud Storage: Secure cloud storage providers for project files and backups
4. Payments & Deposits
We process deposits and package payments via third-party providers (e.g., Stripe). We do not store full card numbers or CVV; we receive limited metadata (payment status, last4, brand, transaction ID) to confirm your deposit and manage project logistics.
5. Your Privacy Rights
We respect your privacy rights and provide mechanisms to control your personal information:
Universal Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Object to processing based on legitimate interests or for direct marketing